FAQs

Q - Do you take card?

A - Yes! Cash or card.

Q - Are your products natural?

A - This depends on what you mean by 'natural'. Detergents, shampoos and body washes are
man-made products. 
What we can say is that all our products are derived from plant-based oils and fats, and free from unnecessary fillers and additives. This makes them as environmentally-friendly as is possible.
Vinegar and window cleaner are exceptions, which are made chemically from alcohol. 

Q - What do you do with the big containers?

A - We take them back to our suppliers for re-use. 

Q - Are your products vegan/cruelty-free?

A - All are cruelty-free. 

Q - What kind of container can I refill with you?

A - Any container you like, as long as it's clean and dry. Best to avoid those that have contained bleach or other strong chemicals, to avoid cross-contamination.

Q - Do you take spare container donations?

A - We may take a few to have on-hand, but we don't want too many, thanks anyway! The idea is that we use what we already have. 

Q - What kind of places/where do you go?

A - We go everywhere! We just need private or off-street parking, or council permission for council land. We can visit offices, schools, markets, community groups, etc. 

Roving Refills is a registered trademark.

Roving Refills Goulburn Valley ABN 66 844 098 038, Roving Refills Frankston ABN 73536211696, 

Roving Refills Inner North ABN 81 186 308 640, Roving Refills - Otways ABN 66 770 278 396, Roving Refills Geelong ABN 26 466 976 471, Roving Refills Eastside ABN 46 075 136 657 and Roving Refills Macdeon Ranges ABN 12 376 547 916 are all independently owned and operated.